Terms of use


By submitting my personal data, I agree to the terms of the Privacy Policy and agree to the processing of my personal data on the terms set out herein. Consent to the processing of personal data is provided at the time of placing an order on the Pack & Go website at www.packandgo.com.ua by checking the box under the text "By confirming the order, I accept the terms of use."


1. Processing of Personal Data

In particular, Users agree to the processing of their personal data, including any action or set of actions, such as collection, recording, accumulation, storage, adaptation, alteration, restoration, use and distribution (distribution, sale, transfer), depersonalization, destruction of personal data, including the use of (automated) information systems.
Users of the www.packandgo.com.ua website also agree to other actions that the Company may perform with their personal data in written (paper), electronic or other form, including, but not limited to personal data:
* the User’s full name;
* residential address, email address, phone number, other contact details;
* other User communication data;
* messages, letters, statements sent to other Users and vice versa;
* Pack & Go processes User data with the purpose of:
* contacting the User to clarify order and delivery details;
* collecting statistical data on the website and processing it to deliver improved services and products;
* providing timely and quality customer support;
* informing Users about the terms of service, as well as well as changes to the website and services, including other purposes that do not contradict the current Ukrainian legislation.
* User personal data, processed by the Company pursuant to this document, are stored for the duration of activity of the Site or until the User wishes to terminate relations with the Company.
* In accordance with the requirements of Ukraine’s current legislation, the Company may disclose some User data to third parties for purposes related to their legal rights and freedoms.
* Use of personal data for historical, statistical or scientific purposes is carried out exclusively in anonymous form. The use of personal data in anonymous form does not require further consent from Users.
* The Company provides security against loss, disclosure or unauthorized access by third parties using security technologies, introduction of a limited access mode and access control to data by authorized staff.


2. Information Provided by Users

The Company reserves the right to communicate with Users by sending informational messages to the email and physical address provided during registration, as well as sending messages to mobile phones.
* Information of a technical nature contained in the system (for example, the IP address) is used by the Company in accordance with the general Internet communications rules and for purposes connected with the service of network equipment, as well as to aggregate general statistical, demographic data.
* The User accesses the Site's service during the time periods of continuous use - sessions. Registered User accesses a part of the Site, accessible only after the introduction of their login and password, at least once during the session.
* Disabling the storage of the data from the last access in the browser settings data does not affect the possibility of using the services of the Site as a whole, however, may limit their functionality for Users.
* Last system access data is also used to collect statistical information about the use of services by Users.
* The Company does not collect data on racial or ethnic origin, political, religious or philosophical beliefs, membership in political parties and trade unions, as well as data concerning health or sex life of the User, and is not responsible for the disclosure of such information to Users of the Site.
* Surveys occasionally conducted by the Company may include questions on User demographics (e.g., education, age, income). Data collected by the Company through such surveys are processed in anonymous form. Users have the option not to participate in surveys, and to refuse to provide information. The Company uses demographic data for the compilation of statistical reports and improve the quality of services.
* The User shall not provide information in violation of this Agreement or the rights of third parties, in particular, information must not contain:
* vulgar, abusive language;
* promote hate, violence, discrimination, racism, xenophobia, ethnic conflict;
* incite violence and illegal activities;
* data, violating personal rights or intellectual property rights of third parties;
* information that facilitates fraud, deception or abuse of trust;
* information leading to the fulfillment of transactions with stolen or counterfeit items;
* information that violates or infringes the property of third parties, trade secret, or right to privacy;
* personal or identifying information about other parties without the express consent of such parties;
* data containing information that infringes on privacy, insulting someone's honor, dignity or business reputation;
* information containing slander or threats to anyone else;
* information of a nature of pornography;
* information detrimental to minors;
* false and misleading information;
* viruses or any other technology that may be harmful to the Site, Company or other Users;
* information on services that are considered immoral, such as prostitution, usury and other forms that are contrary to morality or the law;
* links or information on websites that compete with the Company's services;
* information representing spam, chain letters, pyramid schemes, or unsolicited false commercial advertisements;
* information disseminated by news agencies;
* information with an offer of earnings on the Internet without specifying the physical address of the employer and direct contact details;
* information offering franchises, multilevel and network marketing, agency activities, sales representatives, or any other activity that requires recruitment of other members, sub-agents, sub-distributors etc.;
* information on promotional offers with no specific advertisement of goods or services;
* information that otherwise violates the law enforcement jurisdiction that the advertisement targets.

3. Payment of Services.

Orders can be made on the Pack & Go website at www.packandgo.com.ua
* Users agree to closely study the prices set for the products of the Company, posted on the Site, and then place an order.
* Payment can be made in two ways: COD or online via the Site.
* Delivery is carried out by the Customer and subject to change without notice. Final delivery charges are displayed during the ordering process.


4. Cookie Handling Policy

* A cookie file is a software file that contains a string of characters which is sent to the computer of the User who visits a particular page of the Site. When you visit this Site, the file can identify a User's browser. A cookie file can store User preferences and other information.
* The technology used on the Site sends data to the User’s device, one or more cookie file.
* The Company uses cookie files for simplified User access to certain services of the Site and to collect statistical information in order to improve the efficiency of User interaction with the Site, as well as to obtain information to marketing-related activities.
* Such information is presented in an aggregated form and contains no personal data.
* Data can be transferred to the following third parties:
* Web rating systems www.packandgo.com.ua (Google Analytics , Gemius, Yandex.ru);
* Social media networks, plugins (Facebook, Vkontakte, Instagram).
* The Company may provide information to third parties where required by law, to protect the legal rights or take action against potentially illegal activities.
* The User has the option to refuse the collection of the above information by taking the following steps:
* Checking the “Do not accept cookies” box in the browser settings.
* Checking the “Delete cookies” box in the browser settings.


5. Period of Effect of Agreement

* This Agreement shall enter into force upon acceptance of the Terms of Use by the User of the Site and is valid indefinitely.


6. Amendments to the Agreement

* The Agreement may be amended by the Company without any prior notice. The new version of the Agreement shall enter into force on the date of its posting on the Site address specified in this Agreement, unless otherwise provided by the new version of the Agreement.


7. Other Terms

* Informational messages intended for a wide range of Users are published on the Site and/or are sent to the e-mail addresses of the Users who have provided their consent to receive such messages during registration/via an Ad on the corresponding Site.
* Users have the right to opt out of receiving information messages to their email addresses at any time via "Unsubscribe".
* In the event of dispute and disagreement between the Parties over or in connection with this Agreement, the Parties undertake to resolve them through negotiations. If any dispute, controversy or claim arising out of or in connection with this Agreement, including its performance, breach, termination or invalidity thereof, cannot be resolved through negotiations, such disputes shall be considered in court in accordance with the current legislation.
* This Agreement shall be governed by and construed in accordance with the legislation of Ukraine. Issues not regulated by this Agreement, shall be settled in accordance with the current legislation of Ukraine. All possible disputes arising from relations governed by this Agreement shall be resolved in accordance with the legislation of Ukraine and according to the norms of Ukrainian law.
* The term "law enforcement" is understood as the laws of Ukraine and the legislation the country of residence of the User.
* Recognition by the court of any provisions of the Agreement to be invalid or not enforceable does not entail invalidation of other provisions of this Agreement.